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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators.

All forum topics Previous Topic Next Topic. New member. Message 1 of 6. HP Recommended. Go to the Mopria Alliance website in English for more information. Select registration option. Error: Javascript is disabled in this browser.

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HP Customer Support. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide.

Notice: : The information in this document, including products and software versions, is current as of the release date. The document is subject to change without notice. The Intel SkyCam camera driver cannot be installed successfully. All of these devices need up-to-date drivers in order to work properly. Outdated, corrupt or missing drivers are the main source of the problems our users experience with their HP products.

With the launch of new operating systems such as Windows 7 peripheral devices such as your printer or scanner will require updated drivers to keep working. It is therefore important to keep your drivers up-to-date whether doing it manually or using driver update software to automate this often tedious process. HP Printers are very widely used and like other devices, if Drivers are not kept up-to-date there are a variety of problems that you may experience.

If Windows Hello does not activate automatically and you want to use the facial recognition or fingerprint reader, follow these instructions after Windows 10 is activated.

Click Start , and then click Settings. Under Windows Hello , options for face, fingerprint, or iris display if your computer has the fingerprint reader or camera to support the feature. After setting up Windows Hello, you can sign into your computer with the swipe of a finger or a quick glance. Steps to take after installing Windows 10 After you install Windows 10, connect your PC to the Internet and install updated software, drivers and apps. Connect to the Internet if your computer is not already connected.

Install HP Support Assistant. HP Support Assistant scans your computer and automatically detects and installs the latest software drivers available from HP. Install updated video drivers. For the best viewing experience, download and install the latest graphics drivers for your computer. Download and install the Windows 10 video drivers for your computer. Install updated wireless network drivers and wireless button software. The wireless button on your computer should sync with Windows Airplane Mode when the required software is installed.

Then install the latest wireless and Bluetooth drivers. Finally, install the HP Wireless Button softpaq. Install updated audio drivers. Audio from your speakers and headphones should work properly after Windows 10 is installed, but to get the most from your audio system, install the latest HP audio drivers. Install updated touchpad drivers. The touchpad should work properly after Windows 10 is installed, but installing the Windows 10 touchpad driver allows you to use edge swipe features from the touchpad to switch between open applications and other useful functions.

Resolve any printer issues. Learn how to use Windows Read the HP support document Understanding and Using Windows 10 Features to learn new Windows 10 features, the apps that come with Windows 10, and much more. The Go Back feature, which allows you to reinstall a previous version of Windows, is available for 10 days after installing Windows The Windows installation files occupy a large amount of hard drive storage space during that time. The files are deleted automatically after 10 days. However, if you want to regain the storage space before 10 days have passed, you can remove the files manually.

Using the search box on the taskbar, search for and open Disk Cleanup. Figure : Opening Disk Cleanup. Select the hard drive where the Windows installation files are stored usually C: and then click OK.

Figure : Selecting the drive. When the Disk Cleanup wizard opens, click Clean up system files. Figure : Clicking Clean up system files. Select the hard drive where the Windows installation files are stored usually C:. Select Previous Windows installation s and Temporary Windows installation files , and then click OK to start the cleanup. When the disk cleanup is complete, more free space is available on the computer hard drive.

Go back to the previous version of Windows Go Back is a feature that returns your computer to the operating system that was installed before you installed Windows If you perform a disk cleanup, refresh, or reset in Windows 10, you do not have the option to go back.



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